Guest services at Aulani, a Disney Resort & Spa in Ko Olina
include ATM, babysitting, concierge, wireless Internet, laundry,
groceries and more. A number of services are available at the Resort
to make your stay as easy and stress-free as possible.
For some quick cash, an Automated Teller Machine is located in the
lobby for your convenience.
Aulani, a Disney Resort & Spa in Ko Olina provides childcare and
other family resources to support you and your kids on your Hawai'i
Does your luggage need a lift? Take advantage of our handy bell
service any time of the day or night!
Book all your business meetings at the Business Center in the
Halawai Conference Center. See Disney Meetings for more information.
Renting a car is one of the best ways to get around the island.
Visit the Alamo Rental Car desk next to the 3rd floor lobby for
assistance. Hours are limited.
Whether you need help making reservations for dining, recreation,
excursions or the spa, visit the Concierge Desk located next to the
Front Desk in the lobby. Our staff can also assist you with
transportation arrangements and provide many other services.
Early Check-In/late Check-Out Lounge
For Guests with late flight arrangements, this lounge provides
restrooms, showers and dressings rooms, as well as a TV viewing
area. It's located on the first floor of the South Wing next to the
Pau Hana Room.
Excursion Tour Desk
Book your excursions with the help of our staff at the Excursion
Tour Desk, located in the lobby on the 3rd floor.
Located in the lobby, Kalepa's Store offers a limited selection of
Ice machines are located on every floor by the rooms ending with the
numbers "30" and "71."
Wireless high-speed Internet access is available in all rooms and
throughout the Resort for a fee.
Laundry facilities are available for a fee on the first floor near
Rooms 130 and 171. Or if you'd prefer valet laundry services, just
fill out the laundry list in your hotel room and attach it to the
items you wish to be laundered. Charges will be billed to your room
at the end of your stay.
Both self- and valet parking are available to Guests for a fee.
The print pod kiosk is located in the lobby for printing boarding
passes and other personal documents. Guests can also reach select
Internet sites on the kiosk browser.
House telephones are located throughout the Resort, while pay phones
located specifically in the lobby.
Trash and Recycling
Rooms for depositing trash and recyclable items are located on every
floor of the Resort beside rooms ending in the numbers "30" and
Snacks and drinks are available from vending machines on every floor
of the Resort beside rooms ending in the numbers "30" and "71."