Disney's Hollywood Studios® - Guest Services

Special Dietary Requests

• Special dietary requests at Walt Disney World Resort can be met by The Walt Disney World Food and Beverage Team, though note, in many cases, advance notice is required—usually at the time you make your reservations. To speak with a Disney Cast Member regarding your special dietary requests, please call the Disney's Dining Reservation Center at (407) WDW-DINE or (407) 939-3463 up to 180 days in advance. Guests under age 18 must have parent or guardian permission to call..
• The Walt Disney World Food and Beverage Team is committed to offering a wide range of choices to accommodate Guests who require lifestyle dining options, as well as most specific requests from Guests with food allergies or intolerances.
• Whether dining at a table-service restaurant or at a quick- service restaurant, your desired dining requests will be addressed.

What to Bring

• Bringing an umbrella, poncho or light raincoat is advisable in order to be prepared for the varied Florida weather.
• Carrying water and drinking plenty of liquids during your visit to Disney Theme Parks and Disney Water Parks is also recommended.

Package Pick-Up Service

• Package Pick-Up service sends your purchases to the front of the Disney Theme Park or Water Park for you to pickup when you exit the Park, so you don't have to worry about carrying your packages around all day.
• Package delivery service, one of the many benefits to Guests staying at a Walt Disney World Resort hotel, sends packages directly your Disney Resort hotel free of charge.

Operational Updates

• Operational updates and attraction maintenance is occasionally necessary to provide Walt Disney World Guests with the highest-quality experience.
• Please visit the Calendar for Disney's Hollywood Studios theme park to see what attractions may not be operating during all or part of your next visit, or call (407) WDW-MAGIC or (407) 939-6244. Guests under age 18 must have parent or guardian permission to call.
• Dates of non-operation are subject to change without notice.

Disney Character Meet and Greets

• Meet and greet Disney Characters at these locations at Disney's Hollywood Studios theme park:
  • On Hollywood Boulevard at the Mickey Sorcerer's Hat, the icon for Disney's Hollywood Studios theme park
  • On Streets of America near the Muppet*Vision 3-D attraction
  • On Streets of America near the Studio Backlot Tour.
  • At Pixar Place near the Toy Story Midway Mania! Attraction
  • In the Animation Courtyard next to the Voyage of the Little Mermaid theater
  • In the Animation Courtyard near The Magic of Disney Animation attraction
  • At restaurants with Character Dining
• For exact times and locations of Disney Character appearances, check the Times Guide, available at the Disney's Hollywood Studios theme park entrance

Camera Services and Film

• Camera services to meet your photography needs at Disney's Hollywood theme park can be found in The Darkroom on Hollywood Boulevard.
• Guests with digital cameras can download their images and other media information from a digital media card and burn these images onto a CD at this photo location.
• Photography processing is also available at The Darkroom. Digital camera accessories, film, disposable cameras and batteries can be purchased at most retail locations in Disney's Hollywood Studios theme park.

Walt Disney World Florist and Gift Basket Shop

• The Walt Disney World Florist and Gift Basket Shop creates arrangements and gifts for all celebrations including engagements, anniversaries, birthdays, special occasions, reunions and weddings.
• A Disney Florist sales specialist can design your gift, arrange a special presentation to be left as a surprise in your room, delivered to your favorite restaurant or sent to a designated special spot in Walt Disney World Resort.
• Call a Disney Florist sales specialist at (407) 827-3505 to discover the options. (Guests under age 18 must have parent or guardian permission to call.)

Pin Trading

Merchandise

• Merchandise, such as Disney Character apparel, gifts, sunscreen, hats, souvenirs and other sundries, is available at stores throughout Disney's Hollywood Studios theme park, including the Mickey's of Hollywood store.
• Digital camera accessories, film, disposable cameras and batteries can be purchased at most retail locations in Disney's Hollywood Studios theme park.

Maps

Disney's FASTPASS Service

• Disney's FASTPASS reservation system, which reduces time spent in line, is available for these attractions at Disney's Hollywood Studios theme park:
  • Indiana Jones Epic Stunt Spectacular
  • Star Tours
  • Toy Story Midway Mania!
  • Voyage of the Little Mermaid
  • Rock 'n' Roller Coaster Starring Aerosmith
  • The Twilight Zone Tower of Terror

First Aid

Baby Care Centers

• Baby Care Centers, where you can change and feed your baby, are hosted by Nestle Good Start. In Disney's Hollywood theme park, this center is located in the Guest Services Building inside the entrance to the Park.
• Lost children are usually taken to the Baby Care Center.

Automated Teller Machine (ATM)

What to Wear

• Proper dress is required at Disney's Hollywood Studios theme park.
• Be sure to wear comfortable walking shoes and casual clothes. Wearing sunscreen is strongly advised.
• Sunscreen, gifts and other sundries are available for purchase at many locations throughout Disney's Hollywood Studios theme park, including the Mickey's of Hollywood shop.

Transportation and Parking

• Transportation to and from Disney's Hollywood Studios theme park is available via monorail, bus and boat throughout Walt Disney World Resort, and is complimentary as one of the many benefits to Guests staying at a Walt Disney World Resort hotel.
• For additional information, please visit Transportation information.
• For Park Guests choosing to drive, convenient self-parking is also available.
• All-day, complimentary parking is available for Walt Disney World Resort hotel Guests with proper Resort identification.
• Complimentary parking at Disney Theme Parks is one of the many benefits to Guests staying at a Walt Disney World Resort hotel.
• For Guests not staying at a Walt Disney World Resort hotel, there is a parking fee.

Credit Cards

• Credit cards that are accepted at Disney's Hollywood theme park:
  • Disney Rewards® Visa® Card
  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners Club International
  • JCB
• In addition to credit cards, traveler's checks and cash are also accepted.

Kennels

• With the exception of service dogs for Guests with disabilities, pets are not permitted in Disney Theme Parks, Water Parks, Resort hotels, on the Resort or Theme Park buses, in the Downtown Disney area, Disney's BoardWalk or ESPN Wide World of Sports Complex.

• Pets may stay in the air-conditioned facility at Best Friends Pet Care — operated by Best Friends Pet Care, Inc. — located across from Disney's Port Orleans Resort at 2510 Bonnet Creek Parkway, Lake Buena Vista, FL, 32830. Best Friends Pet Care is a member of the Pet Care Services Association.